Returns

The Makais no-hassle return policy:

Customer may return new, unused items within 30 days of delivery for a full refund. Original box, packaging, and tags must be included. Used items may not be returned.

All refunds go to the original purchase method. A full refund will be due provided the return is received within the return window.

Sorry, we are not able to accommodate requests for exchanges. If you wish to exchange: you can return your original order for a refund and create a new order for the replacement.

How to return items:

To return your order, simply request a return authorization. We will reply with your authorization and instructions on where to ship your return. Customers are responsible for return shipping freight costs and arrangements.