The Makais no-hassle return policy:

Customer may return new, unused items within 30 days of delivery for a full refund. The original packaging and tags must be included. Used items may not be returned.

All refunds go to the original purchase method. A full refund will be issued if the return is received within the 30 day return period. Returns received beyond 30 days will be partially refunded or refused at our discretion. 

Sorry, we are not able to accommodate requests for exchanges. If you wish to exchange: you can return your original order for a refund and create a new order for the replacement.

How to return items:

To return your order, simply request a return authorization. We will reply with your authorization and instructions on where to ship your return. Customers are responsible for return shipping freight costs and arrangements.